Returns & Exchanges
At Lace & Lush, we want you to love every piece you purchase. If you are not completely satisfied, we offer 30-day easy returns for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.